Suzanne Ghais

Conflict Management Coach
Leaders, Managers, Rising professionals, Teams,

Suzanne Ghais, Ph.D., principal at Ghais Mediation and Facilitation, LLC is an expert on conflict resolution, consensus building, and collaboration.


She has extensive experience as a facilitator, mediator, and advisor in workplace issues, environmental controversies, and armed conflict, having worked with high-level leadership on down in government agencies, nonprofits, and professional service firms.


Dr. Ghais is also an adjunct professor at American University’s School of International Service, teaching “Conflict Assessment and Prevention” and “International Negotiation.”


She has conducted dozens of skills training courses on mediation, facilitation, arbitration, negotiation, and conflict management and is the author of Extreme Facilitation: Guiding Groups through Controversy and Complexity (Jossey-Bass/Wiley, 2005) as well as numerous articles.


Dr. Ghais will help you look at conflict as an opportunity and increase your confidence in dealing with even the toughest people and finding solutions that serve both your goals and the greater good.



B.A., Brown University

M.S., George Mason University—Institute for Conflict Analysis & Resolution

Ph.D., International Relations




Fun Fact:

I’ve ridden a horse around the Great Pyramids in Egypt at night and was thrown off the horse at the end! I’m also half Egyptian, half Irish-American.


Mastering Conflict


Confident Conflict Resolution

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