ABOUT US

Terawatt helps organizations reduce employee turnover and strengthen team performance through expert-led group coaching that creates measurable, sustainable change.

We focus on the drivers that actually move the needle: psychological safety, communication, leadership habits, and day-to-day problem solving. These are the behaviors that determine whether a team collaborates, escalates issues early, learns from mistakes — or slips into reactivity, burnout, and preventable attrition.

What We Do

Terawatt is a coach-matching platform that connects employers with vetted experts who deliver targeted group coaching programs. Our model is grounded in data and built to scale:

Evidence-based design
Every engagement focuses on repeatable behaviors that strengthen trust, improve collaboration, and reduce turnover.

Measurable outcomes
We track changes in psychological safety, employee retention, communication patterns, and other leading indicators tied to financial performance.

Cost-efficient structure
By using small-group coaching instead of expensive 1:1 models or large, generic trainings, organizations get deeper impact at a fraction of the cost.

Right-fit coaches
Our network of 90+ vetted coaches brings deep expertise across healthcare, tech, and professional services.

Why It Works

Sustainable culture change doesn’t come from one-off workshops. It comes from consistent practice, guided by experts, in real team environments, over time.

Our approach makes that possible. We combine:

  • Structured group coaching

  • Targeted skills training

  • KPI measurement

  • Oversight and consultative support

The result: stronger communication, better decision-making, higher retention, and teams that perform at a higher level with less friction.

Organizations we support consistently see improvements in engagement, collaboration, patient and client outcomes, and turnover, often translating into millions in retained earnings.

Our Story

Terawatt was founded by Francie Jain, who saw firsthand how workforce instability erodes performance across industries — especially in healthcare. After careers in alternative asset marketing and career-change facilitation, she built Terawatt to make professional growth accessible, sustainable, and measurable.

Today, Terawatt connects organizations with the right experts, the right programs, and the right structure to build modern, resilient teams at scale.

Our Mission

To make it easier for people to thrive at work by expanding access to expert coaching and embedding the behaviors that create healthy, high-performing organizations.

Francie Jain

(She/her)
FOUNDER AND CEO
Francie believes supporting people to achieve their potential creates a ripple effect for every community. After a career in alternative asset marketing (match-making for hedge funds), she became obsessed with the lack of professional support for individuals at crossroads. She founded Terawatt to make it easy to be great. 
 
Terawatt is Francie’s third for-profit endeavor. Before Terawatt, Francie founded a community that helped people with career change, Nxt Chptr. Before Nxt Chptr, she founded a third-party marketing consultancy, West River Partners, that raised capital for Emerging Markets-based equity hedge funds. Francie graduated from Princeton University with an A.B. degree in Politics, and from the University of Chicago's Booth School of Business with an MBA in Accounting, Economics, and Finance. 

Matthew Hensrud

(He/his)
CO FOUNDER AND CTO
Matt brings his unique mix of communication skills and 20 years of computer science development expertise to Terawatt. 
 
After starting his career with a strong foundation in practical design, programming, production, and marketing, Matt has used his communication skills to expand into a technologist and project manager. 
 
Before Terawatt, Matt led the Platform Engineering team at Freshly, where he progressed from engineering to leadership during their hyper-growth period and eventual near-billion-dollar sale to Nestlé. Before growing professionally at Freshly for nearly 6 years, Matt worked as an engineer and technical product manager as numerous startups including Mast Mobile, SoundStreak, EyeIC, Carnegie Hall, among others.
 
Matt is a graduate of Valparaiso University (B.A.).